Northwest Hospital & Medical Center Selects CA's eTrust PestPatrol Anti-spyware to address patient privacy needs

May 2005

Health Care Provider Helps Ensure HIPAA Compliance With Comprehensive Spyware Defense

ISLANDIA, N.Y., May 10, 2005 – Computer Associates International, Inc. (NYSE: CA) today announced that Seattle's Northwest Hospital & Medical Center has selected CA's eTrust PestPatrol Anti-Spyware to guard against the growing deluge of spyware and related threats. Northwest Hospital & Medical Center needed a powerful spyware defense to protect its 1,200 end-users and more than 9,000 patients. The hospital's decision to use eTrust PestPatrol Anti-Spyware will keep end users productive and help protect its Health Insurance Portability and Accountability Act (HIPAA) compliance efforts.

“Protecting the organization from malware like spyware is of paramount concern to us, and HIPAA requires us to maintain electronic safeguards for patient privacy,” said Ken Burton, Chief Technology Officer at Northwest Hospital & Medical Center. “With spyware becoming increasingly invasive, the risk it presented was more than we could accept. We had to address this issue immediately.”

Northwest Hospital & Medical Center selected eTrust PestPatrol Anti-Spyware after an extensive evaluation during which the CA solution detected more spyware variants than any other anti-spyware product, while keeping total CPU utilization down to around 35 percent. eTrust PestPatrol Anti-Spyware was also easily deployed across the hospital's networked environment.

The hospital found that free anti-spyware tools did not offer the requisite security functionality or the enterprise capabilities necessary for deployment across a complex corporate network. Other anti-spyware products were considered too taxing on desktop PCs because they took 20-30 minutes to execute and consumed 70-80 percent of CPU capacity.

eTrust PestPatrol Anti-Spyware efficiently detects tens of thousands of “pests” — including spyware, adware, Trojans, denial-of-service attack agents, and other Web-based threats. It allows security administrators to centrally manage anti-spyware protection for an unlimited number of network desktops, both local and remote.

“eTrust PestPatrol is the most effective at helping us detect and remove pests without stressing our network or our PCs,” said Rob Williams, technician team lead at Northwest Hospital. “Its centralized management console makes it easy for our IT staff to manage the entire network from a single server, and its logging capabilities give us the kind of reporting we need to address any issue immediately.”

Northwest Hospital & Medical Center has also licensed the latest pest information services through the CA Security Advisor (http://ca.com/securityadvisor). This service provides vulnerability and configuration research, round-the-clock monitoring and protection against malicious software, spyware/adware and “blended” threats. CA Security Advisor maintains one of the world's largest online threat databases and provides computer administrators with specific directions on how to eliminate malicious code and prevent infection.

“The spyware threat is growing so quickly and taking on so many forms that IT teams need both great technology and great support to effectively protect their organizations,” said Sam Curry, vice president of eTrust security management at CA. “By uniquely providing this combination of effective software and security expertise, CA enables our customers to protect themselves while minimizing the time their security teams spend on spyware-related problems.”

About Northwest Hospital & Medical Center

Northwest Hospital & Medical Center, located at 1550 N. 115th St. in North Seattle, opened in 1960 as a nonprofit community hospital. Currently, it has 281 licensed beds and more than 1,600 employees. Major clinical programs and services include emergency services, critical care, cardiac care, stroke care, cancer care, childbirth services, rehabilitation care, neurosciences, diagnostic imaging, geropsychiatric center, Gamma Knife Center, laboratory services, and education and wellness services.

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中小企市務活動推展大會

April 2005

Computer Associates 將於4月中在香港推出一系列針對中小企的市務推廣活動，包括訊息統一的廣告、直接推廣、電郵推廣及專用網頁等。

此次推廣活動是Computer Associates在香港的整體業務發展策略的主要一環，亦代表了我們針對這個極具增長潛力市場所作的首項活動。

整個市務推廣活動的主題簡單明確，主要為中小企的資訊科技資產提供週全保護，讓他們可以集中精力發展業務，無須顧慮在背後默默提供支援的資訊科技系統。Computer Associates是業內唯一可為中小企提供完全保護的電腦商，我們可提供備份系統、防病毒系統、反間諜系統、安全內容管理系統及桌面管理系統。採用源自同一供應商的最優秀系統，中小企可從單一聯絡點得到所需服務，避免了採用不同系統的複雜性，對尋求一個簡單而綜合方案以保護資訊科技系統的機構而言，Computer Associates的方案是不二之選。

為讓我們的業務夥伴取得這個市務推廣活動的第一手資料，我們特別安排了一個推展大會，讓大家在輕鬆之餘也可以得到一些對業務大有裨益的資訊。

日期： 2005年4月15日星期五

時間： 下午6:00 – 8:00（簡報於6:30開始）

地點： Juliana Disco

九龍佐敦彌敦道219 號莊士倫敦廣場

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Product Alert: Remediation Procedure to Support Windows XP SP2 for ePP

January 2005

Windows XP SP2 introduced a Windows Firewall component. By default the firewall is set to block ports that eTrust Pest Patrol needs. We would recommend to perform the following: For ePP 5.0, 5.0.1 and 5.0.2 installations, please run the PPEnablePorts.exe utility. The utility can be downloaded from ftp://ftp.ca.com/pub/inoculan/PPEnablePorts.exe. The utility should be run on all Windows XP SP2 client machines that will be managed by eTrust Pest Patrol. Please contact your CA Technical Support for additional assistance.

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Computer Associates International, Inc. is pleased to announce the acquisition of PestPatrol, Inc. by Computer Associates International, Inc.

December 2004

We are pleased to announce the acquisition of PestPatrol, Inc. by Computer Associates International, Inc. (CA) and welcome you to the CA family. This acquisition strengthens CA's commitment to deliver the best threat management solutions to leading enterprises and home users around the world. If you're already a CA customer, you'll be pleased to know that the same dedication, product quality and support team that you have relied on, will now be available for your anti-spyware needs.

During its four-year history, PestPatrol has built world-class anti-spyware technology with a reputation of excellence in research and customer service. CA recognizes that PestPatrol has done a superlative job of addressing the entire spectrum of non-virus malware threats, which have become extremely irritating and dangerous for PC users. Therefore, we are committed to the growth and evolution of the award-winning PestPatrol technology.

CA plans to market PestPatrol as eTrust PestPatrol Anti-Spyware (eTrust PestPatrol). Additionally, it has been incorporated into our eTrust Threat Management software portfolio, which helps protect organizations from diverse Internet dangers such as viruses and spam, as well as inappropriate use of the Web.

We're also excited to tell you that the PestPatrol development, service, support, sales and marketing teams, along with its Center for Pest Research, have joined CA — bringing with them in-depth experience and best practices in anti-spyware technology.

As an eTrust PestPatrol customer, you can take advantage of the technological expertise that CA has developed throughout our management software product lines, including our award winning eTrust Antivirus solutions. We hope to maximize the return on your investment in eTrust PestPatrol technology by providing you with:

• Access to CA technical support organization and options
• Integration with an extensive range of security management technology
• Additional expertise in security research and deployment

PestPatrol and CA are tremendously excited about this opportunity. If we can be of additional help during this brief transitional period, please contact your CA sales representative or to talk with a CA security specialist please call 1-866-466-3971 please mention promo code 1561. You can also visit ca.com or www.pestpatrol.com for more information about our respective companies.

Thank you for relying on Computer Associates for your anti-spyware needs.